Refund Return & Cancellation Policy

Refund, Return & Cancellation Policy β€” WidonShop.online

At WidonShop.online, we want you to be fully satisfied with your purchase. Please read our Refund, Return, and Cancellation Policy carefully before placing an order.

1. Returns

  • Customers may request a return within 7 days of receiving their order.

  • Items must be unused, unopened, and in their original packaging.

  • Products that have been opened, used, damaged, or altered are not eligible for return.

  • To request a return, please contact our support team at nutrislifeads@gmail.comor WhatsApp +92 325 453 7410 with your order number and reason for return.

2. Refunds

  • Once your returned item is received and inspected, we will notify you of the status of your refund.

  • Approved refunds will be processed within 7–14 business days via the original payment method.

  • Shipping charges (if any) are non-refundable.

  • If the item was received damaged or defective, we will cover the cost of return shipping.

3. Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please request a return (if eligible) and place a new order.

4. Order Cancellations

  • Orders can only be cancelled before they are shipped.

  • Once an order is marked as "Shipped," it cannot be cancelled.

  • To request cancellation, contact us immediately at nutrislifeads@gmail.comΒ or WhatsApp +92 325 453 7410 with your order details.

5. Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return, including (but not limited to):

  • Opened personal care items

  • Food supplements, oils, or consumable products once opened

  • Items marked as "Final Sale" or "Non-Returnable"

6. Customer Responsibilities

  • Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional charges.

  • Customers must keep proof of return shipment (e.g., courier receipt) until the refund is processed.

7. Contact for Returns/Refunds

If you need to initiate a return, refund, or cancellation, please contact us:

  • Email: nutrislifeads@gmail.com

  • Phone/WhatsApp: +92 325 453 7410

  • Address: 372-F2, G-1 Market, Johar Town, Lahore, 54782, Pakistan